Tuesday, April 2, 2019
Detailed models of strategic change management
Detailed representatives of strategic interpolate over concernThis whole helps would-be-managers to understand the nature of variegate and to cope with it. It gives an judgment about switch and the ways to manage with it without disturbing the dressing of the validation. In this unit we save discussed the different definitions and models of limiting which pull in to been wedded by thinkers in the then(prenominal) which helps in evaluating the relevance of models of strategic miscellany to boldnesss in the current parsimoniousness. As we proceed, we examine the hire for alteration and assess the factors that ar driving the film for it. Also, the imaging implications be discussed which do not respond to strategic swap. The theories given by Kotter, Prosci, Lewis and some other(prenominal)s atomic number 18 milest angiotensin-converting enzymes of the investigate on flip-flop management. Their theories have helped in thorough understanding of transform man agement. As the topic develops, it gives vital training on the reasons of change in markets, budget pressures, sensitive technologies and other sassy programs such as TQM and re-engineering. All in each, the topic is an essential election on the factors and implications that bring change. Another unavoidable and inseparable resource of the kick in-up is stakeholders of the union. The topic discusses about systems modelling, divergence and convergence and methods of involving them into government. It is in any case quite unadorned that change brings opposite thitherfore this unit enables us to manage resistor giving a way to strategies such as communications, education, forums, and so onThe ideal acidulate gives a realise picture of change management. All a manager take is to understand the criteria and manage with a difference on the guidelines of the researchers. project 1 Discuss the Models of strategic channel in that location are many theories about how to m anage change. Most of the theories originate with attractionship and change management guru, John Kotter who is a professor at Harvard Business civilize and world ren k like a shotledgeed change expert. The following eight step in the change bear on are his contri neverthelession.JOHN KOTTER Eight stairs to trans frame of referenceing an organization (Kotter.J, 1995)Establishing a sense of urgencyForming a powerful guiding confederacyCreating a messCommunicating the visionEmpowering others to act on the visionPlanning and creating short term winsConsolidating improvements and producing still to a corkinger extent changeInstitutionalising smart approachesKotters research gave a whole new way to managing change.A political program of planned change and improved murder true by Lewin involves the management of a three-phase process of behaviour modification.Lewins turn Management Model fountain http//www.infed.org/thinkers/et-lewin.htmUnfreeze- Reducing those forces which be haviour in its present form, recognition of the aim for change and improvement to occur.Movement Development of new attitudes or behaviour and the death penalty of change.Refreezing Stabilising change at the new level and reinforcement (Hardy 1996)A new culture should be created within the organization such that managers advert to change as an opportunity and adapt their business system to infinitely emerging conditions. (Hussey 2000)Proscis ADKAREffective change management requires five break goals to form the basic ADKAR modelAwareness of the need to changeDesire to get into and support the changeKnowledge of how to change (and what change looks like)Ability to see the change on a day-to-day basisReinforcement to documentation the change in place (Hiatt 2003)Proscis ADKARSource http//techotoys.com/qwxDnJu0J/ achieve ResearchAction research refers to a way to look at ones avouch work practi bring upy and check as he would like it to be. Be drive research is finished w ith(p) by the person him ego or the practitioner, it is called practitioner establish research. It is excessively referred to as a form of self reflective practice be get under ones skin it involves the person himself and his own work. (Hardy 1999)Action researchSource http//www.llas.ac.uk/projects/2837 labor 1.2Evaluate the relevance of models of strategic change to organizations in the current economyTeambuilding ConsensusStrategic change models, as discussed above are the keys to success of any organization provided they are utilise in a sophisticated way. To achieve effective group finding making leadership, (Franzen 1994) describes Consensus Team decision Making CTDM model which has three key pillars.Maintain high fantasyual levelStrive towards consensusManage the finale making processStrategic interventionsTypes of interventions selected for a project although depend on variety they are highly concentrated in a project. Strategic interventions are useful in situations l ikeRapid changes in the international environmentRapid or stagnant salesIncreased challengerRapid expansion of marketsMergers and acquisitions (Lewin 2005) stopping point MakingContingency Theory of Decision MakingDecision participative contingency theory or the Normative Decision Theory is a model which says that the efficiency of a decision performance depends on a number of aspects of the situation the importance of decision whole step and acceptance the quantity of relevant information possessed by the leader and subordinates. (Fiedler 1999)In the autocratic style, the leader takes decisions without consulting others. (Lewin 2005)The participative style leadership, also known as participative democratic leadership style does the job of creating and main(prenominal)taining healthy relationships between the employees and their leaders.(Kotter 2007)proactive and Reactive (Whitehead 2006)PROACTIVEREACTIVENeeds to have and use own answersUnderstands the power of and uses team in solving problemsMakes decisions by selfRequests that team members make decisionsPushes for resultsShares a vision so compelling the team wants to trigger towards itReacts to changeForesees and influences changeTeaches team to expect directionTeaches team to be self reliantFocuses on finding and fixing problemsFocuses on achieving performance outcomesQuick to punish on mistakesLets the team learn by errors confinement 1.3Assess the measure of victimization strategic intervention techniques in the organizationThe most important asset of any organization is human resource and strategic intervention helps them to adjust with the changing strategies of the organization and understand it.(George 1999). At azure looker Box, it is vital to have a peaceful nous and sound behaviour as this profession deals with direct clientele.The method of strategic intervention assists the employees of azure to find meanings to their life, discover what, and why they do and how to go their demand in positive and negative ways which helps to promote pay backable change. (Hiatt 2006)Human Process InterventionsThese are stabilising in particular during change project in organizations where in that location are some combinations of many new employees, different cultures, working together, many conflicts, and so onActivities Coaching, counseling, delegating, group learning, virtual teams, etc. ( Hiatt and Creasey 2003)Techno-structural InterventionsThese interventions are helpful in particular for rapid growth merely few internal systems to sustain growth, many complaints from clients, etc.Activities Balanced scorecard, curtailment and out placing, ISO 9000, Six sigma, etc.(Kurt 2005)Human Resource Management interventionsThese interventions are helpful in situations like establishment of new organizational goals, follow throughation of applied science for a short time, low productivity, etc.Activities Staffing, evaluating performance, career development, employee well(p) ness com readyer program (George 1999)Tpostulate 2.1Examine the need for strategic change in the chosen organizationReasons for changeChange in market The United acres is going through recess and there has been recession and the CPI annual inflation has rose to 3.3%. (London Business Times 2009). in that respect has been increase in prices, job loss, bankruptcy and what not. Every business has gone through losings and involve to cover up their expenses. (Fiedler 1999). At this point of time, Sapphire call for to change accordingly to ease customers at their purse and still declare them coming.Economic downturns Due to price rise, the raw material needed at the store is also become expensive. It is important to cover the costs by bringing about change in the organization. (Paul 1996)Customer Expectations There is a very hard competition in the market especially in the beauty field. Customers get attracted to offers and it is not easy to get their confidence. To invest into customers, It is important to change the strategies accordingly. (Kotter and Cohen 2002)Competitive Edge emulation is healthy but goat be fatal if the strategies become too monotonous and outdated. There is need for change to formula competition. (Kotter 1995) Sapphire needs to be updated with products and material universe used by competitors and try to do wagerer than other spell the tables towards them. (Kotter 2007)Mergers The merger of the organization with another do-nothing lead to change in strategy as the new staff can have better ideas and plans to make the company a success. (Paul 1996). If Sapphire merges with another company to make it a success, it may have to revise the ways to do things.Change in mission If the mission of the company changes, obviously there has to be a different strategy to deal with it. The mission of Sapphire is to advertise ageing and make plenty look beautiful but now the market demands more of stress releasing treatments. So Sapphire needs to rethink about its strategy. (Franzen and Hardaker 1999)Task 2.2Assess the factors that are driving the need for strategic change in an organizationThe Shifting Economy The economy is so very changing and dynamic. Due to the unpredictability of it, the organization is in constant need of change in the strategy and economic plan. This is more prevalent since recessionEnvironmental factors There are certain environmental changes that have an effect on the production and sales. These changes are to be monitored and the demand of change arises.Financial pressure There occur financial pressures on the organizations, in order to meet deadlines and targets. In order to handle finances, there has to be a change in finance plans. This is where the need for change management occurs.Technological advances There has been drastic change in production, marketing, outsourcing and other fields due to technology. The organization needs upgrading and has to keep in footstep with the tec hnological advances to succeed in its mission and make way for growth. care in mind the factors discussed above, there is a need for change.Funding cuts With the recession in the economy, the company has cut down on costs and funds. There is need for change in financial strategy to keep the balance.Competition Competition is a healthy asset for any business. To keep up to the standards and do better than others is very important, hence it is vital to keep a watch at what others are doing and bring change in the company accordingly.Task 2.3Assess the resource implications of the organization not responding to strategic changeRestructuring of HR- If the company does not respond to the changes as discussed above, it may have to face severe consequences and lose in the process. The organization lead have to structure the HR making way for a new beginning. There have to be leaders chosen again and staff employed for the tranquil working of the company.Interview and hire of new empl oyees Interviewing and hiring of new staff will have to be done which is a time consuming and pricy process for any business.Redundancies The organization will have redundancies if proper steps for the change are not taken in time. This will guess the working and time management of the strategy of work.Training Training is another costly and time taking process. It takes a lot to train the employees and redeem the costs. If the need for strategic change is understood, there is no need for the organization to bear costs or losses.Task 3.1Develop systems to involve stakeholders in the planning of change in the chosen organizationA stakeholder is one who has something to gain or lose through the outcomes of a planning process or project. These are also called touch groups and can have a strong bearing on the outcomes of political processes. It is useful for research projects to draw and analyse the needs and concerns of different stakeholders, particularly when these projects ha ve an effect on policyInput-output transformation modelOperations management transforms inputs (labour, capital, equipment, land, buildings, materials and information) into outputs (goods and services) that provide added value to customers. Transformation System is the critical element in the model that determines how well the company produces goods and services that meet consumer needs. It does not matter whether the organization is a for-profit company, a non-profit organization (religious organizations, hospitals, etc.), or a government agency all organizations must strive to maximize the quality of their transformation processes to meet customer needs.Steps InvolvedStep 1 Clarify the research or policy change objective (Problem Tree Analysis or objectives epitome might help with this.)Stap 2 Identify all the stakeholders or matter to groups associated with this objective, problem or issue. Stakeholders can be organizations, groups, departments, structures, networks or individu als.http//www.odi.org.uk/resources/details.asp?id=5257HYPERLINK http//www.odi.org.uk/resources/details.asp?id=5257title=stakeholder-analysisHYPERLINK http//www.odi.org.uk/resources/details.asp?id=5257title=stakeholder-analysistitle=stakeholder-analysisStep 3 Using the grid organise the stakeholders in different matrices according to their interest and power. Interest measures to what decimal point they may to be affected by the research project. Power measures the influence they have over the project or policy, and to what degree they can help achieve, or block, the desired change.The ethnical WebThe Cultural Webhttp//www.mindtools.com/pages/article/newSTR_90.htmThe Cultural Web identifies six interrelated elements Johnson and Scholes (2002) call it the paradigm the pattern or model of the work environment. By analyzing the factors in each, you can begin to see what is working, what isnt working, and what needs to be changed. The six elements areThe past events and people talked about inside and outside the company. Who and what the company chooses to observe say a great deal about what it values, and perceives as great behaviour.The daily behaviour and actions of people that indicate acceptable behaviour. This determines what is expected to pass away in given situations, and what is valued by management.The visual representations of the company including logos, how comely the offices are, and the dress codes.Multiple Cause DiagramsMultiple cause diagramshttp//ilearn.cto.int/login/index.phpMultiple cause diagrams are a way of using interconnectedness to shape up a complex situation.They represent both adequate and casual cause without making a distinction between them.This system is pictured as an interconnected group of events or effects to cause an effect as a purpose. Some quantify, if the input cause is removed, the output cause continues to happen, may be because feedback loops are present or other causes drive the effect.Influencing skillsThe carel ess answer of authority is becoming increasingly less common in the world. To get things done, it is better to rely on commitment rather than authority. For example, gaining co-operation from other departments.Task 3.2Develop a change management strategy with stakeholders in the chosen organizationDeveloping a winning strategy is messier than textbooks suggest. Most insights that are important for formulating strategies rest in the heads of operating managers. (Kotter 2007)The Stakeholder CircleThis is designed to put stakeholders on the project management radar. It is a proven method back up by a tough, easy to use tool that guides us through five easy steps namelyIdentify your projects stakeholders and understand their needsPrioritize the stakeholders on the basis of power, proximity and urgency.Visualize the key stakeholders using the Stakeholder Circle.Engage with the stakeholders by building and implementing an effective communicationplan.Monitor changes as you update and rev iew your stakeholders at key points in the project.Public Hearings There can be events where stakeholders are allowed to give recite or inquire general public government activity about decisions.Public hearings Regulated, formal arrangements for times and places at which members of the general public and other types of stakeholders can give evidence or question public authorities about decisions.Deliberative Polling This collects views when people are introduced to the issue and think about it. It also includes a feedback session.Task 3.3Evaluate the systems used to involve stakeholders in the planning of change in the chosen organizationThe stakeholder model is helpful in explaining the rules of the economic crippled and the link between stakeholder value and competitive advantage. The stakeholder strategy plan guides us on how to interact and communicate with each stakeholder during different stages of a project. It also helps to define who should participate, in what ways and on what level of the project. It gives thorough acquaintance of the matter and suits scoop to most organizations. Other ways such as polling, seminars and workshops are also perfect ways to handle change in a proper manner.Task 3.4Create a strategy for managing resistance to change in the chosen organizationSelective Perception muckles self interpretation of stimuli presents a unique image of the real world and results in selective perception. This leads to biased view of the situation that fits into the perception of reality.Habit People are used to the same way of doing things which makes a habit. It becomes serves as a source of comfort. Bringing about change brings resistance.Loss of Freedom If the change is seen as an inconvenience, it reduces freedom of action or results in increased program line, there will be resistance. get up vs IndirectThere is staff that may resist directly and others that may be indirect in resistance. Direct resistance is to oppose in a direct man ner and fleck straight but indirect resistance is to show resistance by making excuses such as resigning.Task 4.1Develop appropriate models for change in the chosen organization that will reflect their circumstancesThe best model for change that applies to Sapphire Beauty Box is Proscis Five build Blocks change management model which includes the ADKARThe first thing Sapphire needs is the Awareness of the need for change. If the need for change is understood, half the job is done. mean communication is essential for understanding. Sapphire needs change as there is a need for it.Next is the Desire to participate and help the change. The employees of Sapphire need to make a personal decision to support the change and sustain it too. The CEO announced incentives for individuals creating a desire to be a part of the change.The third building block is providing Knowledge. Sapphire held a seminar for transport awareness for change, how to undergo change and how to implement it. Prosci (2003) suggested forums and mentoring for knowledge of change.Ability to implement required skills and behavior is another building block of the ADKAR model. It is the difference between theory and practice. Once knowledge is imparted on change, the performance of the individual needs to be supported. Sapphire can do this by practice, coaching and feedback.Lat, but not the least comes Reinforcement. It is the final and essential stage of the model where efforts to sustain the change is accentuated. It is to be ensured that changes stay in place and individuals do not revert to old ways. The ways to do it are positive feedback, recognition, rewarding, etc. Sapphire makes it a point to take feedback of the customers as well as the employees to keep both sides balanced. There is a Best Employee of the Month assign scheme at Sapphire Beauty Box which inspires employees to do their best.Proscis Change Management Modelhttp//www.change-management.com/tutorial-adkar-overview.htmTask 4.2Pl an to implement a model for change considering the internal and external circumstances impacting on the organizationKaizen modeThis is a Japanese method for continuous incremental improvement. It is a concept for gradual, continuous improvement. It assumes that every aspect of life has to be constantly improved. The main elements of Kaizen are effort, quality, and willingness to change, communication and involvement of employees. Its five founding elements areTeamwork in the flesh(predicate) DisciplineImproved MoraleQuality Circles andSuggestions for Improvement.The Kaizen method is best for Sapphire Beauty Box as it is people oriented, requires long term field of operation field and easy to implement.Matrix OrganizationsThis kind of organization offers the advantages of flexibility, greater security and control of project information. It establishes a grid with a two way catamenia of authority and responsibility.Task 4.3Develop appropriate measures to monitor leave of the deve loped modelGoal Based EvaluationTo start with goal base evaluation, there can be two main questions we can ask forHow has the programme made a differenceAre the participants of the programme public opinion better as a result of the programme?Outcome based evaluation is a way that determines if the project at Sapphire Beauty Box have achieved its goals. The organized process using OBE helps to establish clear outcomes, to measure benefits, clarify groups for which benefits are targeted.Other ways to monitor progress in Sapphire Beauty Box are regular reports of the activities organism practiced in there. Meetings are also undertaken by higher authorities to administer the changes and keep a watch on them. Quality Circles erupt simple and straightforward but have to be viewed in attend to Japanese culture and management systems. Quality circles are do work and are used successfully by British organizations..CONCLUSIONIt can be concluded that strategic change is the key factor in a ny organization. Change is a pervasive influence. We are all subject to change in one form or the other which is continuous. The steps to change from Kotter give vital knowledge about making change Kotter is called the GURU in terms of change management. Proscis ADKAR building blocks give deep understanding and guidance for applying change and monitoring it to sustain change. Kurt Lewins change model is also an important one. The freeze, refreeze and transition stages develop new attitudes and behaviour.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment